Monster Makeup

Privacy Policy

Last Updated: August 19, 2026

Monster Makeup, LLC (“Monster Makeup,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, purchase a digital rental, or use our streaming service.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you create an account, purchase a rental, contact us, or otherwise interact with our website.

Depending on how you use the site, this information may include:

  • your name;
  • email address;
  • username and account information;
  • billing address;
  • telephone number, if collected during checkout;
  • information concerning your rental purchases and transaction history;
  • communications you send to us; and
  • other information you voluntarily provide.

Our website may also automatically collect certain technical information when you visit or use the service, such as your IP address, browser type, device information, operating system, referring pages, pages visited, login activity, and other information necessary for the operation, security, and administration of the website.

2. Account Information

When you create an account to purchase or access a rental, we maintain information associated with that account so that we can authenticate you and provide access to the content you purchased.

Account information may include your username, email address, encrypted or hashed password credentials, membership or rental-access status, and information about your purchases.

Passwords are not intended to be stored by us in readable plain text.

3. Payment Information

Payments are processed through a third-party payment processor.

When you make a purchase, payment information such as your credit or debit card details may be collected and processed directly by the applicable payment processor. Monster Makeup does not intend to store your complete payment-card number or card security code on its own systems.

We may receive and retain information about the transaction from the payment processor, such as the amount paid, transaction status, payment date, transaction or order identifier, and limited information concerning the payment method.

The payment processor’s handling of your information is also governed by its own privacy policy and terms.

We will update this section before launch to identify the payment processor(s) used by the website.

4. Streaming and Content Protection

We use third-party technology to provide and protect streaming video content.

When you access rented streaming content, technical information may be processed as necessary to authenticate your access, deliver the video, protect copyrighted material, prevent unauthorized access or sharing, troubleshoot playback problems, and maintain the security of the streaming service.

Depending on the streaming technology and security settings in use, this information may include IP address, device or browser information, session information, access credentials or tokens, and playback-related technical information.

We use VdoCipher to provide protected video streaming and digital rights management (“DRM”) for our streaming content.

5. How We Use Your Information

We may use the information we collect to:

  • create and administer your account;
  • process rental purchases;
  • provide access to content you have rented;
  • determine whether your rental access is currently active;
  • authenticate users and maintain account security;
  • provide customer service and respond to questions or technical problems;
  • send transactional communications, such as purchase confirmations, receipts, account information, and service-related notices;
  • prevent fraud, abuse, unauthorized account access, and unauthorized distribution of our content;
  • operate, maintain, troubleshoot, and improve the website and streaming service;
  • maintain business and transaction records;
  • comply with legal, tax, accounting, and regulatory obligations; and
  • enforce our Terms of Service and protect our rights.

We do not use the information collected through a film rental to send marketing communications unless you have separately consented to receive them or such communications are otherwise permitted by applicable law.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential website functionality.

Cookies are small pieces of information stored by your browser. They can be used for purposes such as maintaining login sessions, remembering account status, providing secure checkout functionality, preventing fraud, and maintaining website preferences.

WordPress and related website services may use cookies necessary to allow registered users to log in and remain authenticated. Cookies may also be used by third-party services involved in payment processing, security, or video delivery.

Some cookies are necessary for the website and streaming service to function properly. Blocking or deleting those cookies may prevent you from logging in, completing checkout, or accessing rented content.

If we later introduce nonessential analytics, advertising, or marketing cookies, we will update this Privacy Policy and, where required, provide appropriate notice or consent options.

Cookies commonly perform functions such as maintaining logged-in sessions and remembering users and preferences.

7. How We Share Information

We do not sell your personal information.

We may disclose information to service providers that perform functions necessary to operate our website and provide our services. These may include providers involved in:

  • website hosting and infrastructure;
  • account and membership management;
  • payment processing;
  • video hosting, streaming, and digital rights management;
  • email delivery;
  • website security and fraud prevention; and
  • technical support.

These providers may process information only as necessary to perform the services for which they are engaged, subject to their applicable agreements, policies, and legal obligations.

We may also disclose information when reasonably necessary to comply with applicable law, regulation, court order, or other lawful process; investigate fraud or security incidents; enforce our agreements; or protect the rights, property, or safety of Monster Makeup, our users, or others.

8. Third-Party Services

Our website relies on third-party services to provide certain functionality.

These services may include WordPress, Paid Memberships Pro, VdoCipher, our web-hosting and infrastructure providers, and the payment processor selected for checkout.

When information is transmitted to or processed by a third-party service, that provider’s handling of the information may also be governed by its own privacy policy and terms.

We encourage you to review the privacy policies of services with which you interact directly.

9. Transactional Emails

We may send emails necessary to administer your account and purchases. These can include account information, rental or purchase confirmations, receipts, password-related communications, and important notices concerning your access or our service.

These are service-related communications rather than promotional marketing emails.

PMPro, for example, sends confirmation communications associated with successful registration and payment, and its email system can maintain email logs when that setting is enabled.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The amount of time information is retained may vary depending on the type of information and why it was collected. For example, certain transaction records may need to be retained after a 48-hour rental has expired for accounting, tax, fraud-prevention, customer-service, or legal purposes.

An expired rental therefore does not necessarily result in immediate deletion of the associated account or transaction records.

We may delete or anonymize information when it is no longer reasonably necessary to retain it, subject to applicable legal and business requirements.

11. Data Security

We use reasonable administrative and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our streaming content also uses access controls and digital rights management intended to prevent unauthorized access and copying.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted or stored through the service.

12. Your Choices and Rights

Depending on where you live, applicable law may provide you with certain rights concerning your personal information.

These rights may include the ability to request access to, correction of, or deletion of certain personal information, or to request information about how your personal information is used or disclosed.

You may contact us using the information below to make a privacy-related request.

We may need to verify your identity before fulfilling certain requests. We may also retain information where necessary to comply with legal obligations, resolve disputes, prevent fraud, maintain legitimate business records, or exercise or defend legal rights.

13. Children’s Privacy

Our website and streaming rental service are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

14. Links to Other Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites that we do not control. We encourage you to review the privacy policy of any third-party website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or legal obligations.

When we make changes, we will update the Last Updated date at the top of this page.

Material changes may also be communicated through the website or by other appropriate means when required by law.

16. Contact Us

If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact:

Monster Makeup, LLC
Email: monstermakeupllc@gmail.com